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2020 Ram 1500 Service Brakes Problems, Complaints and Defects

Issue ID	1724146
Internal NHTSA #	11395823
Manufacurer	Chrysler (FCA US, LLC)
Brand	RAM
Model	1500
Model Year	2020
File date	15/01/21
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	Our issues with our 2020 dodge ram started on friday, january 15th. After arriving home, i parked the vehicle and entered my home around 6:45 pm(witnessed on video); at 7:45 pm i went outside to get something i had forgotten in the truck and noticed it at the bottom of our driveway (on ring video). I went inside to get my husband who came out and pulled it back into the driveway and engaged the parking brake. We left home the next day and noticed that the vehicle started to "chug" as we slowed down and took a left turn. We called our dealership and were urged to bring in the truck that day as they stated this was a safety issue. Upon arriving home to unload everything before heading in, we put the truck in park. My husband and i exited the vehicle (our children were in the back seat) when at 1:27 pm it started to roll back down our driveway. Afraid for the safety of our kids, my husband quickly jumped back in and applied the brake manually. Even though the truck was in park, if he took his foot off of the brake, it would continue to roll. Ontuesday, january 19th, a service man asked for my husband to come in and discuss the circumstances of the video we sent in (ring video)) and do a test drive with a technician. During the test drive the technician drove the truck and experienced no issues, at this point he asked my husband to switch seats and drive instead. On level ground, the truck was put in park, the tech asked him to engage the parking brake and then put it into gear without disengaging the parking brake and the truck started to roll forward. Additionally, he had him do the same process in reverse and had the same results with the truck rolling backwards. At this point, the technician shared the safety concerns for our family and wanted to run more tests since they were able to duplicate the same issue as the video we had sent in on flat ground.
Vehicle Mileage at Failure	11850
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	ANOKA, MN
VIN pattern	1C6SRFDT2LNXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	30/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KMHDN51DR1U005926 WBAKS210100K86550 Y6DDB14B79D159282 1N4AL3AP8DC250265 VWGZZZA1ZJV073307 WAUZZZGE4LB030496 1FM5K8D81DGA39929 1GKEV33767J124722 WVWZZZ7MZ9V012062 TMBGE61Z6C2090599 Y6DSF69YE7B165324 1N6HD16S5NC311075

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2020 Ram 1500 Service Brakes Problems, Complaints and Defects, Recalls and Failures

2020 Ram 1500 Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?