Issue ID | 1680447 |
Internal NHTSA # | 11343745 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 1500 |
Model Year | 2020 |
File date | 22/10/19 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | I drove the vehicle and the tailgate was not properly latched. The vehicle is equipped with a tailgate ajar warning light, but it is disabled by the manufacturer. The tailgate popped open while driving and items fell from my truck bed onto the road creating a significant safety hazard for other drivers. Because there warning light is purposely disabled, i was unaware of the hazard until i stopped the truck at my destination. When contacting the manufacturer, i was told they would not fix the warning light. This feature is listed on my equipment list for the vehicle when purchased but purposely disabled by ram. It creates a significant hazard for drivers because unknowing to the driver of the truck, the tailgate can pop open allowing items to fall on the road. Whats worse, is that the manufacturer explained to me that they disabled the warning because they also have an issue where the warning light would come on because the tailgate shows as unlatched, even though it is latched correctly. I find it disturbing that the manufacturer would disable a safety feature for convenience. |
Vehicle Mileage at Failure | 500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SAMMAMISH, WA |
VIN pattern | 1C6SRFLT1LNXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |