Issue ID | 1691480 |
Internal NHTSA # | 11359981 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 1500 |
Model Year | 2020 |
File date | 19/09/20 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | The issue occurs both stationary and in motion. The 12" infotainment system does not play any sound or allow the volume to be adjusted. The siriusxm feature shows a perpetual loading screen but never actually loads the app or play music. The issue is extremely distracting and tempts drivers to try and fiddle with it while driving which can lead to distracted driving. The issue also prevents bluetooth hands-free calling from being used tempting drivers to text or perform a non-hands free call while driving. |
Vehicle Mileage at Failure | 554 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ROCHESTER, NY |
VIN pattern | 1C6SRFLT7LNXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |