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2016 Subaru CROSSTREK Fuel Propulsion System Problems, Complaints and Defects

Issue ID	1625406
Internal NHTSA #	11288058
Manufacurer	Subaru of America, Inc.
Brand	SUBARU
Model	CROSSTREK
Model Year	2016
File date	14/11/19
Component	FUEL/PROPULSION SYSTEM
Product type code	VEHICLE
Description of the problem	My vehicle (2016 subaru crosstrek, 74k miles) became completely unresponsive during highway speeds twice in one week. I was traveling approx. 80mph on the interstate when the gas pedal stopped working. My vehicle started to decelerate for a few seconds before completely shutting down and i was able to coast to the side of the road. The vehicle restarted almost immediately and i was able to drive the rest of the way home without incident. I called a subaru dealership immediately the next morning and brought it in that same day where they found nothing wrong: no codes, no bulletins, or recalls, and they said it was probably just driver error. The very next day it happened again, the exact same scenario: driving 80mph when my gas pedal became unresponsive, the vehicle decelerated then died where i had to coast off the road. This time the car wouldn't start for about 30min despite multiple attempts (it would crank but not turn over). Then after sitting for about 30 min, it started just fine and i drove to my destination without any trouble. I called and made an appointment with a subaru dealer (a different one) first thing, took it in, and was told once again that nothing was wrong. After doing some internet research i found a forum of crosstrek owners that have the exact same issue, so i know it isn't "driver error" and i know that it isn't isolated. I don't know what part or system would be failing in this particular incident. Here is the link to the forum https://www. Subaruxvforum. Com/threads/shutting-down-while-driving. 106065/ i also called subaru of america to try and get them involved, although they really didn't do anything and now i have 2 separate case numbers with them. The first breakdown occured 11/14/2019 and the second incident occurred 11/16/2019.
Vehicle Mileage at Failure	73441
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	PARK CITY, UT
VIN pattern	JF2GPABC3G9XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	80
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDCGG8JBXFG355101 KNAPK81ABFA024537 WVWZZZ6RZBU093368 JN8BT05YXAW205245 XTA210430W0657215 WBAFW31070C942423 3N1CP5CU4KL471128 TMBMEKNS3PA403208 TMBJC9NE6E0228984 3VWDP7AJ9DM402919 XTA210500E0494223 KMHSJ81WP7U162667

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2016 Subaru CROSSTREK Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

2016 Subaru CROSSTREK Fuel Propulsion System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?