Issue ID | 1590174 |
Internal NHTSA # | 11242452 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | CROSSTREK |
Model Year | 2016 |
File date | 07/08/19 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | My key gets stuck in the ignition on the acc position, so i can not leave my car with the key in it because the battery is still on. The vehicle is stationary and in park. I turn the key counter clockwise to turn the car off and remove the key, the key will not go further than the acc position, and no, it is not that i'm not pushing it in enough or the steering wheel lock. I am essentially stuck in my car or at risk of it being stolen. It happens frequently (at least once a day) but not every single time i drive the car. It has made it impossible to drive, and for fear of damaging the transmission or electrical components further i try not to drive it. Subaru is aware of this issue across five other subaru models over five years (2013-2018; legacy, outback, impreza, crosstrek, forester, wrx - until recently their entire lineup!) and issued a service bulletin last year (attached). It is affecting so many other customers, yet they will not fix it. The service bulletin announced a design change to the cvt select lever due to park-range switch internal components. They claim it is "isolated" but a quick search on the internet proves this is not the case. |
Vehicle Mileage at Failure | 41000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PALM BEACH GARDENS, FL |
VIN pattern | JF2GPAKC2GHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |