Issue ID | 1447091 |
Internal NHTSA # | 11072919 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | CROSSTREK |
Model Year | 2018 |
File date | 24/01/18 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Subaru's safety system eyesight that uses across multiple models including my 2018 crosstrek has a serious problem that prevented the human driver to be alerted. The eyesight safety warning audio alert does not interrupt the audio from the radio unit, in addition the audio warning sound level is very low despite the max setting on the system. My cell phone's ringer volume is much louder than the subaru's eyesight volume. During the normal music listening i can't even hear the safety warnings (rear cross traffic, forward warning, and lane alert etc). This create an extremely dangerous driving environment that might lead to an accident. My crosstrek does not have an additional windshield visual alert like my gm car that has a red led projected to windshield in addition to audio alert. By the way gm's alert stop the radio and the volume is loud. My problem was confirm by dealer and subaru of america. Soa told me that ther are no pairs needed. I hope you can work with subaru of america to ask them to repair this important safety feature. I have a young teenage driver in my family and i am very concern about this issue. Thank you for your assistance. |
Vehicle Mileage at Failure | 450 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MONTEREY PARK, CA |
VIN pattern | JF2GTADC2JHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |