Issue ID | 1496597 |
Internal NHTSA # | 11128508 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | CROSSTREK |
Model Year | 2018 |
File date | 10/09/18 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | The starlink entertainment and navigation system (8" screen) periodically freezes while driving. When frozen, the touchscreen will not work and the system is useless. Sometimes these is no sound and at other times it is maximum volume. After shutting off the vehicle for at least four hours, the system will unfreeze. |
Vehicle Mileage at Failure | 19000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SAN FRANCISCO, CA |
VIN pattern | JF2GTAMC0JHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |