Issue ID | 1490617 |
Internal NHTSA # | 11120747 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | CROSSTREK |
Model Year | 2018 |
File date | 17/08/18 |
Component | EXTERIOR LIGHTING |
Product type code | VEHICLE |
Description of the problem | The interior lighting is a red orange color. For someone like my wife and i, in their sixties, it is terrible as far as being able to see, especially the odometer. This is a safety issue and we would not know this , the dealer does not give a [xxx] as well as the people at subaru. Com who we complained to and asked if the bulbs in at least the instrument cluster could be changed but it is a sealed unit. Also, the thumbwheel adjustment does not give enough illumination even at the highest setting. We test drove the vehicle during the sunny daylight hours so of course one would not realize this as a possible issue. I have been driving for 45 years and have never been so pissed off and disappointed with a vehicle, if i had only known. It upset my wife and i so much that we turned it in to our local toyota dealer that we have purchased vehicles in the past with even though this meant a large hit in our pocketbook. The subaru dealer can go to [xxx]. My biggest reason to tell this story is the hope that something can be done so others will not have to go through this. Sincerely information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | WELLS, ME |
VIN pattern | JF2GTABC3JHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |