Issue ID | 1643581 |
Internal NHTSA # | 11308605 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | CROSSTREK |
Model Year | 2018 |
File date | 30/06/18 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | On june 30, 2018, i was driving my 2018 subaru crosstrek limited edition on a city street. I heard a noise while driving but kept driving since i was just blocks away to work. I parked in the monitored parking lot and visually looked inside and outside my car for some indication of where the noise came from, including the windshield from the inside and outside. I saw no cracks to the windshield or other area of the vehicle. It was hot outside (90's). I went in to work. When i got off work i went out to my car. I got inside my car, immediately noticing a 6-8 inch long crack on the driver's side of the front windshield. I went home in shock about the large crack in my windshield. I later contacted my insurance company, and was told my deductible and to call around to find quotes on replacement. I was told by all the auto shops including my local subaru dealer the entire windshield would need replaced but the car was so new that they didn't have the parts in stock and didn't know how long it would be since the car was so new. I didn't get the windshield replaced . I felt that subaru should be responsible for a new windshield as the car was only purchased new 9 months before. I did not have the money to go through my insurance at the time and i was told by my local dealer that subaru did not cover the windshield in the warranty on the car. However, i believe the defect of the windshield prevents the safe and proper operation of the vehicle because subaru's eyesight safety system, intended to prevent collisions, is attached to the inside of the upper windshield. I did research online at the time if other owners had complaints, but the car was so new i only found one. Now, a search reveals many complaints of defective windshields and a class action lawsuit. I worry about my safety still and i believe subaru should be held accountable for the replacement of the windshield.*dt*jb |
Vehicle Mileage at Failure | 3000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | GLADSTONE, MO |
VIN pattern | JF2GTALC7JHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |