Issue ID | 1608545 |
Internal NHTSA # | 11267281 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | CROSSTREK |
Model Year | 2019 |
File date | 22/07/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | When driving, especially at highway speeds, the steering will unexpectedly push the car across the lane, sometimes harshly, especially around curves. This is more than a simple nudge for lane assist, it scares the heck out of you as you fight the steering wheel to maintain control. At least on our car it's enough to cause an accident! The car has been in to subaru three times to correct this problem, without success. After informing subaru of america and opening a formal complaint (case #148267253025) they dismiss this as the eye sight/lane assist working, and say the remedy is to turn this safety feature off... Which to us is ridiculous and not why we purchased this car. As we have informed subaru the car sits in our garage as we are simply too afraid to drive it. Our initial complaint was in july, after our first road trip,and the problem recurs irregularly and without warning. The car now has 5725 miles on the odometer. |
Vehicle Mileage at Failure | 3600 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | GREER, SC |
VIN pattern | JF2GTANC3KHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |