Issue ID | 1343813 |
Internal NHTSA # | 10937437 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2015 |
File date | 01/03/15 |
Component | EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOB |
Product type code | VEHICLE |
Description of the problem | Car brought in 4 times to service for radio freezing navigation system and other parts on dash incidents happened from date of purchase but thought it was breaking in. First time brought it in to be checked . Was told there is no problem, then told had to update software, then told had to have radio (head unit) replaced which i had to wait for since so many other subaru owners has same problem. Replacement head unit no good (was a refurbished radio since they had no new ones (subaru has since switched to another vendor because of all the problems) now car is at service center waiting for engineers from subaru to diagnose problem. I bought a new car not a car with refurbished parts. They cannot provide me with a new part since they can't get one. I do not want a part that will constantly fail and eventually leave me with a bill when warranty ends when the navigation fails in the middle of a trip it is disconcerting this happens when driving. |
Vehicle Mileage at Failure | 100 |
Number of Occurences | 4 |
Source of the issue | NHTSA WEB SITE |
City and State | MARLBORO, NJ |
VIN pattern | 4S4BSENC2FXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |