Issue ID | 1184180 |
Internal NHTSA # | 10716961 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2015 |
File date | 19/04/15 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | On 4/19/2015 was driving at 40 miles per hour in a heavy rain storm (i-75) in georgia a crack developed in the windshield. We could not identify a source of impact to the windshield. The crack started at the very bottom center of the windshield. The crack then split into a "y" shape and continued over the next several days. We tried to get a new windshield in sarasota, fl our first destination. Local auto glass company recommended by sarasota subaru dealer attempted to order one to replace during our week in town. Then called to advise us it would be at least another week. We were informed there was a nationwide back log of over 600 windshields for the 2015 subaru outback. On 4/27/2015 contacted the subaru dealer in silver spring, md. For possible replacement during our second stop of trip. We were again advised of a back log on that windshield. They suggested to contact the dealer near my home. On 4/27/15 contacted international subaru of tinley park, il and all star glass as recommended by dealer. Windshield ordered 4/27/2015 and was advised again of a nationwide back order of 2015 subaru outback windshields by glass company and my dealer. As of 5/14/15, no windshield available, check back in another week. Subaru dealer at home thinks it was caused by a small stone. Independent mechanics think there is a pressure point on the vehicle that affected the windshield. If there is not a contributing vehicle problem with the windshield then why the very long back log for a new vehicle windshield? Really that many 2015 subaru outbacks with windshield problems? And, 3 different dealers in 3 different parts of the country are having difficulty getting the part. When the windshield is finally replaced, will have that area carefully inspected for possible contributing factors. |
Vehicle Mileage at Failure | 1200 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MANHATTAN, IL |
VIN pattern | 4S4BSANC6F3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |