Issue ID | 1216648 |
Internal NHTSA # | 10761600 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2015 |
File date | 19/05/15 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Traveling from kansas city mo to phoenix windshield developed crack while driving. We were traveling in a light rain and there was some very small pea gravel being thrown up by passing cars on the opposite side of car. The crack centered over the passenger wiper about 4 inches upward. There was no star formation. I took it to the subaru dealership in chandler az. I was told by the general manager that there was a back order on the glass but to wait until i returned to kansas city for repair. During our drive home i called our insurance, subaru (where purchased) and glass company. I found that glass on my outback was at least 6 weeks out. After 6 weeks i was again told the glass remains on backorder. It was finally replaced by safelite on august 25th. Please look into this. Is there some kind of defect in the windshield, installation, or fit? Thanks |
Vehicle Mileage at Failure | 7652 |
Number of Occurences | |
Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
City and State | LEE'S SUMMIT, MO |
VIN pattern | 4S4BSBJC4F3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |