Issue ID | 1189950 |
Internal NHTSA # | 10724108 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2015 |
File date | 05/06/15 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | I was washing the windshield, so i raised the wiper arms like most people do when they want to clean the entire windshield. A slight breeze blew and knocked the passenger-side wiper down onto the glass cracking the windshield on impact. The impact crack then split up and toward the driver's-side about 2 feet in length. I have had numerous cars over my lifetime, and a falling wiper arm has never cracked my windshields. Upon further research on the web, i discovered scores of stories of folks going on their third or fourth windshield (on a 2015 model!!). I have to drive around in an unsafe manner because safelite cannot get the original part from the dealer due to them being backlogged. The windshields are backlogged because they keep cracking on everyone. Now i'm short $500 on my deductible, and i can just imagine like most others, i will be short $500 again in the near future because of a faulty design. The windshield is not safe on the road for impacts (one guy shut his door and the windshield cracked... Crazy!). Please, get these windshields off the road and make subaru design another windshield and pay to replace them all! Thank you! |
Vehicle Mileage at Failure | 2856 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SALEM, OR |
VIN pattern | 4S4BSENCXF3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |