Issue ID | 1192434 |
Internal NHTSA # | 10725893 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2015 |
File date | 19/05/15 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | Our subaru outback was impacted by a small pebble that cracked our windshield. I put in a claim with our insurance company immediately and setup a replacement with safelite. Got a call later indicating that the part is not in stock and needs to be ordered. That was 4 weeks ago at this point and still no indication of when this will be resolved. The cracks continue to spread and now is a safety issue since the cracks are in the driver's line of sight. I (and i assume many other people) have tried contacting subaru and i for one am not getting any response from them on this issue thus we need to continue driving an unsafe car due to the fact we do not have the money to have a rental and again because no one can provide an eta we wouldn't know how long we'd need one assuming we could get one. Based on what i read here this could happen again within a short time once we do get the windshield replaced. Some type of investigation needs to be conducted and a recall issued. I think there is enough evidence to show there is some kind of defect with the windshields of this car and when safety is threatened, steps should be taken to protect us. I apologize if this doesn't fit the criteria of what should be posted here but not having a replacement windshield in a timely fashion in itself is a safety hazard. |
Vehicle Mileage at Failure | 14025 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MANCHESTER, NH |
VIN pattern | 4S4BSACC0F3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |