Issue ID | 1212787 |
Internal NHTSA # | 10758656 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2015 |
File date | 07/05/15 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | A small object hit the passenger side lower part of the windshield. At first there was a small star shape mark that i thought could be fixed. However it spread quickly. I went to american auto glass and was told that he had many of these windshield on back order and that they were only made by subaru. I waited for about 6 weeks and still no windshield . I called customer service at subaru and finally i received a windshield about 7 weeks after it cracked. The manager at american auto glass told me that he has never seen so many cracked windshields in a new model car and felt that subaru had an issue. Last week about 2 months after i had the glass replaced i had another crack at almost the same place as the first crack. I called subaru and had it inspected by subaru and they said i needed a new windshield and that it was not covered under warranty. I than brought it to safelight auto glass and they were able to repair it. I feel that there is a safety issue with the windshields in the 2015 subaru outback and that subaru needs to come up with a fix. I will also follow up with customer service at subaru |
Vehicle Mileage at Failure | 17600 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | GREAT MEADOWS, NJ |
VIN pattern | 4S4BSAJC8F3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |