Issue ID | 1214273 |
Internal NHTSA # | 10759757 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2015 |
File date | 18/08/15 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | We have 7,100 miles on our new & very first subaru outback. This past week we developed a crack that began on the lower 4 inches / center portion on the passenger side of windshield. Yes, there is a "very small nick" from where it began. Believe me, it's smaller than the top of a straight pin. The crack started out in 2 directions and over the past few days has grown to 20 inches and 11 inches respectfully, as of today. If you look at the data on the nhtsa web site for complaints about the 2015 subaru outback (104 total 8/20/15 ) 65 of them are about windshields cracking at a very high frequency rate. Plus, the subaruoutback. Org web site has a litany of the same complaints . It's to the point, that there is a serious backorder of windshields for the outback. There have even been cases, were after replacement, the problem happens again, shortly thereafter. I have tried to find this type of problem with other vehicles / brands for 2015. There are none to be found! Except the 2015 subaru legacy, 10 currently , same type of windshield. That would make it around 75 windshield cracking complaints total. Something other than "bad luck" is causing this issue. Subaru needs to seriously take this issue to their engineering people and find it's root cause and cover a proper replacement . I wouldn't recommend anyone running out and getting a replacement until this whole problem is addressed. Again, the replacement windshields are cracking also. Subaru "please step up" and do the right thing for the sake of your reputation and the satisfaction of your many customers, both old and new. |
Vehicle Mileage at Failure | 7100 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CASTLE ROCK, CO |
VIN pattern | 4S4BSENC9F3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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Vehicle speed | 0 |
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Was defective tire repaired? | |
Date of manufacture | |
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