Issue ID | 1215055 |
Internal NHTSA # | 10760316 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2015 |
File date | 28/08/15 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | Three days ago, our new subaru outback (purchased in late february 2015) developed a crack in the windshield overnight that is now over two feet in length. The crack runs from the top edge, mid-windshield on the driver's side, and circles around the rear view mirror before tailing off a foot or so above the bottom edge, in front of the passenger's side. No object struck the windshield, it simply cracked. We contacted the dealership, who told us that this would not be covered under the warranty, that no aftermarket windshields are available for this model, and quoted a price of $625 (before taxes) for replacement with subaru glass. The dealership also indicated that there are only a few subaru windshields available in the us. After hearing this, we went online and discovered that many others have had similar experiences with this model. No wonder there are so few windshields available! Since we bought the car, we have noticed significant road noise inside the cabin, even with all windows tightly closed. This, coupled with the number of similar complaints we've seen about cracked windshields on 2015 subaru outbacks, leads us to believe that subaru should recall the model, in order to address the design flaw before someone is killed or injured. |
Vehicle Mileage at Failure | 8900 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | EWING, NJ |
VIN pattern | 4S4BSACC3F3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |