Issue ID | 1286637 |
Internal NHTSA # | 10871473 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2015 |
File date | 21/01/16 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | Driving on a road traveling approx. 35 miles an hour on a cold night. Heard a loud pop around the passenger side upper windshield. A small crack appeared. There was no bump or rock hit as the rest of the area appeared smooth. Crack spread into backwards "j" shape over next few days at least 12 inches long. Dealership told me it wasn't covered and there was a rock hit. But the area was smooth and i've been driving for 30 years and have never had this happen. We ate the cost because it needed to be repaired, even though considered it odd that this would happen. However, we happen to own another 2015 outback. Yesterday, we went into the garage to start the car and there is a 12 inch crack - the same shape- on the driver's side in the same locations. No signs of a rock hit. Weather has been very warm, but this time, the car was parked. Something is wrong. 2 - 2015 outbacks? 2 "j" shaped cracks? It's no coincidence and too many complaints on line from people with similar situations. Windshield is faulty and subaru won't step up and include the upper part in its recalls. It needs to. Very dissatisfied customer. |
Vehicle Mileage at Failure | 17500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | RALEIGH, NC |
VIN pattern | 4S4BSBNC9F3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |