Issue ID | 1662150 |
Internal NHTSA # | 11325346 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2018 |
File date | 18/05/20 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | My relatively new subaru failed to start, and had no electrical power at all. The oem battery would not charge with a home charger, but was able to start with a jump from aaa. At subaru of bend, they stated the battery had not failed, but that subaru's are programmed not to charge the battery below 40 mph. They installed a software change that removed that "feature" since we use the vehicle primarily, but not exclusively, for around town driving. This non-charging is a safety issue since the failure to start occurred without warning, nor would any reasonable person expect a car not to charge the battery when driving predominately on local trips. There was no warning of this "feature" and if the car failed to start in a remote location, this could be a safety issue. We do drive the vehicle to trailheads in the national forest and wilderness area's, and subaru advertises its products, such as the outback, and being suitable for back roads driving. |
Vehicle Mileage at Failure | 16000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SISTERS, OR |
VIN pattern | 4S4BSAFC2J3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |