Issue ID | 1606956 |
Internal NHTSA # | 11265954 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2018 |
File date | 28/09/19 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | Bought car new, 7 miles on odometer. Took car into autonation subaru - centennial colorado for noise complaint in driver-side front when going over a bump. Missing parts were noticed by shop. Shop said it was completely fixed, but we still had this noise, it was just quieter. Vehicle felt like alignment was off, as it shakes at highway speeds. Car makes tire squealing noise when turning in and out of parking spots at low speeds. Took car back to dealer shop many times for over 1 year. Shop always insisted no alignment was needed, front-end was in good report, tires were in good balance, and rotation was not needed. Shaking persists, 20k miles later driver side front tire is worn down to almost steel only on in-side of tire; all other tires have at least 6/32nds on tread (see attached photo: out-side of tire is thick treat like all other tires, in-side treat is gone). Original tires. No modifications to car. Serviced only at subaru dealership. Vehicle shakes so bad now it feels like the car might fall apart. I do not feel comfortable having my pregnant wife drive our only vehicle. Help! Not fair to buy a new car with missing parts and safety issues. |
Vehicle Mileage at Failure | 7 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | RIDGECREST, CA |
VIN pattern | 4S4BSENC6J3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |