Issue ID | 1563232 |
Internal NHTSA # | 11206836 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2018 |
File date | 17/03/18 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Navigation system sucks!!!!!!!!! This is very frustrating and causes road rage !!!!! While driving the system usually will not accept voice commands. System says "i'm sorry i didn't understand. Let's try again." i try again; same response. I am using the system recommended commands such as "find nearest" or "navigate to : " also when trying to enter a street number,street ,city, state; i get the same "i'm sorry i didn't understand. Let's try again." when i try again system repeats "i'm sorry i didn't understand. Let's try again." or interrupts me before i can try again. My wife has the same problem with the system. A lot of times when i set a destination with the keyboard (not available when moving); the directions are wrong when you are near the destination, such as the turn direction or location being to the right or left. This is very frustrating and causes road rage !!!!! Dealer says the system is working as designed and is difficult to use. No shit! We contacted subaru. No response. |
Vehicle Mileage at Failure | 100 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | HAGERSTOWN, MD |
VIN pattern | 4S4BSANC8J3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |