Issue ID | 1613814 |
Internal NHTSA # | 11271376 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2018 |
File date | 25/09/19 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Windshield cracked a second time just a few months after the new windshield was replaced. The pebble that hit the windshield wasn't large on either occasion. The dealership charges a large fee to calibrate the eye sight feature and that can only be done at a dealership so we can't get a better/stronger windshield anywhere else nor purchase a competitively priced one. It feels like subaru is making good money off of defective weak windshields. In my previous car, a mazda 3, i drove for 12 years without a single crack. In a new subaru, it's happened twice within a year. Both times i was driving highway speeds between 65-70 mph. Both rocks where small. The first time was between cities driving back from lubbock to dallas when a truck slowed to the right for me to pass. The 2nd time was while driving in rush hour traffic on the tollway in a middle lane. |
Vehicle Mileage at Failure | 24000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CARROLLTON, TX |
VIN pattern | 4S4BSANC1J3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |