Issue ID | 1626323 |
Internal NHTSA # | 11288745 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2018 |
File date | 27/07/19 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | In a period of less than 1 year, i have experienced three windshields cracking from normal driving down the highway. I have driven for over 55 years in several vehicles and have been hit by road debris or rocks numerous times. This will normally leave a pit or star which can be repaired, i never have had a vehicle's windshield crack, all the way across when simply driving the speed limit. Not once, but three times in a 5 month period. I feel these windshields are not safe for my family to be in. If they crack with a pebble, what would happen if there was an accident. The first windshield cracked coming back from the grand canyon visit. The second time, new replacement window from suburu, cracked from little or unknown strike 2 months later. Suburu replaced that window at their cost. 2 months later during july heat, a small rock picked off the road and the window cracked in a backward c shape. Suburu denies any liability from road hazards, and will not consider they have less quality product as it was approved. Reading several blogs and online comments alerted me that this was very common and they had past issues with their windshields. Who can i speak to? |
Vehicle Mileage at Failure | 15500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SANTEE, CA |
VIN pattern | 4S4BSAHC4J3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |