Issue ID | 1718242 |
Internal NHTSA # | 11388596 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2020 |
File date | 02/01/21 |
Component | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGE |
Product type code | VEHICLE |
Description of the problem | When apple carplay is being used, the multimedia display has frozen several times and when it freezes, the resets itself to a black screen. Once it resets to a black screen, the eyesight is disabled and rab (reverse automatic braking) is disabled. I have had a moment where the screen was completely black and both things were disabled for over 15 minutes while i was driving. Until the moment i turned off the car did it stop showing the issue but this wasn't the first instance of it happening. The moment i do need the eyesight would be too late since it's disabled. I've recorded several videos of this happening and i've taken it to the dealership but they tell me nothing can be done since they can't duplicate the issue and that the video recording is "hypothetical." i've uploaded some of the videos i've recorded onto youtube for you to check and verify. Https://www. Youtube. Com/channel/ucna9z1x9itggupuo_al_blg |
Vehicle Mileage at Failure | 6000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | TEMPLE CITY, CA |
VIN pattern | 4S4BTANC3L3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |