Issue ID | 1621776 |
Internal NHTSA # | 11282381 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2020 |
File date | 23/11/19 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | I experienced two incidents with the lift gate on my 2020 outback limited xt which i believe to be serious safety concerns. They both happened on 11/23/2019. First incident: the car was in an indoor parking garage, backed up to the wall with about 4 ft of clearance between the closed lift gate and the wall. I had just put my 2-year-old grandson into his stroller, and we were between the rear of the car and the wall. As i was wheeling the stroller away from the car, the lift gate automatically opened and pinned the stroller against the wall! I was not touching the key fob in any way. The gate did not immediately sense the obstruction, and it continued to force itself against the stroller. I had to push forcefully against the lift gate in order to free my grandson and me. Second incident: after returning to the car which was parked as described in the first incident, the lift gate forcefully hit my wife on the head! I had raised the gate, and after the gate was all the way up, my wife bent down to put an item in. The lift gate came down on her head. She was in excruciating pain! It has been about 24 hours since this occurred, and she is still experiencing headache, nausea and blurred vision. We are now seeking medical attention. Later that afternoon i experimented with the gate, and it malfunctioned the same way (2nd incident) 2 more times! After it went up all the way, the gate immediately came down automatically! (without the key fob being physically contacted in any way) |
Vehicle Mileage at Failure | 150 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | OWINGS MILLS, MD |
VIN pattern | 4S4BTGND5L3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 1 |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |