Issue ID | 467498 |
Internal NHTSA # | 10061965 |
Manufacurer | AMERICAN SUZUKI MOTOR CORP. |
Brand | SUZUKI |
Model | ESTEEM |
Model Year | 2000 |
File date | 10/03/04 |
Component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
Product type code | VEHICLE |
Description of the problem | I have a 2000 suzuki esteem. Both door handles are broken. The first broke about a month ago. Now a month later, the other has broken. I cannot lock my care and may only enter from the back seat of the vehicle. I went to the dealership, here in baton rouge. I asked if there was anything that could be done because i felt that this must be a manufacturer's defect. I was told that, although they have had to replace door handles in lots of suzuki esteems, they would have to charge $58. 00 per door handle and $70. 00 per door for labor. I am extremely upset about this because i know many others whose cars are lots older than mine. Their door handles have not broken. This problem has arisen from a reasonably anticipated use of the product and i feel that the manufacturer should take care of the problem. Especially since this problem has had to be repeatedly addressed in this make and model of car (as i was informed by the suzuki serviceman. *ak |
Vehicle Mileage at Failure | |
Number of Occurences | 2 |
Source of the issue | NHTSA WEB SITE |
City and State | BAKER, LA |
VIN pattern | JS2GB41S8Y5XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 25/05/00 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | ROYAL SUZUKI INC. |
Dealer's telephone number | (225) 923-2223 |
Dealer's city | BATON ROUGE |
Dealer's state code | LA |
Dealer's ZIP code |