Issue ID | 965957 |
Internal NHTSA # | 10500361 |
Manufacurer | American Suzuki Motor Corp. |
Brand | SUZUKI |
Model | ESTEEM |
Model Year | 2000 |
File date | 02/11/12 |
Component | STRUCTURE |
Product type code | VEHICLE |
Description of the problem | 2000 suzuki esteem. Consumer writes in regards to vehicle front end problems and seeks reimbursement for unauthorized repairs. *smd the consumer stated he took the vehicle to a repair shop for front end problems. While there, he was informed a recall had been issued for a frame problem. The consumer then contacted the dealer, and they confirmed, that in fact, the vehicle was covered. The vehicle was then towed to the dealer. The next day, the consumer received a call from the dealer, stating a mistake had been made, and the vehicle was no longer covered under the recall. According to the dealer, the vehicle was not covered because it was five months older than the recalled covered. The dealer informed the consumer the cost for the repair was $603. 26 after deducting $300 from the original bill. The consumer stated he never authorized them to perform the work, since the recall was no longer valid. |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | CONSUMER LETTER |
City and State | MASTIC BEACH, NY |
VIN pattern | JS2GB41S3Y5XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 03/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | SUZUKI 112 |
Dealer's telephone number | 631-758-9530 |
Dealer's city | MEDFORD |
Dealer's state code | NY |
Dealer's ZIP code | 11763 |