Issue ID | 1616599 |
Internal NHTSA # | 11278441 |
Manufacurer | Tesla, Inc. |
Brand | TESLA |
Model | MODEL 3 |
Model Year | 2019 |
File date | 23/09/19 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | The high voltage battery the new car was purchased with had damage to the 4 jack points that required the battery pack to be replaced. The original battery would charge to the full range purchased, however, the new battery that was installed will not charge to the full amount of range purchased. I brought this up to service before i picked up the car from service. They tried to get it to fully charge multiple times but it would not. I asked to see the battery health report and they declined. If you purchase a new car with x amount of range, when the battery is charged to 100%, it should display the range you paid for. They told me if i was unhappy with the range, i was free to file an arbitration claim. On the way home i almost ran out of battery and could have really used the extra capacity that i purchased. |
Vehicle Mileage at Failure | 1211 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | NEW ALBANY, IN |
VIN pattern | 5YJ3E1EA6KFXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |