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2019 Tesla MODEL 3 Service Brakes Problems, Complaints and Defects

Issue ID	1701255
Internal NHTSA #	11372471
Manufacurer	Tesla, Inc.
Brand	TESLA
Model	MODEL 3
Model Year	2019
File date	21/09/20
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	Driving on highway 280, the auto-pilot stopped working and driving became erratic and unsafe with random accelerations/decelerations. I had no choice but to keep on driving. Tesla kept confusing me with their service arrangements while i needed to use the car every day. It took a week to arrange for service. The car sat for a week at the dealership with no communication from tesla. Then they sent a laconic request to pay them $1,070 --- while i know my car, being 10 months old is under warranty. Mice ate a wire within the auto-pilot cables. Tesla claims this damage isn't covered by warranty! The damaged cables are in a compartment which is completely unprotected against mice or anything. It should have been protected with at least a metal mesh. I asked why isn't that compartment protected to prevent rats/mice from entering it; after all, 300+ million american garages have cars and mice co-located... Their answer: 'that's the auto-industry standard'. My reaction: "i did not buy my car from the auto-industry standard; i bought it from tesla (which completely deviates from the "industry standards!)" i am requesting tesla to issue a 'recall' for installing a metal mesh around the sensitive auto-pilot cabling compartment. Also, i am requesting a full refund of my expenses, plus compensation for the frustration and for the various troubles i had to go through. The no. 1 problem with tesla's supposed 'service' is that they obviously believe that tesla cars do not need any service. Here is their email to me from 10/15/20: "your tesla service invoice is ready for review. Please review and accept the tesla service invoice for your visit. Review and accept ". I cannot access that contents anymore. The email simply said accept this charge of $1,070 without explaining anything about the reason for the damage. Thank you, yair barniv
Vehicle Mileage at Failure	3496
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	SUNNYVALE, CA
VIN pattern	5YJ3E1EA7KFXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WVWZZZ3CZBE365250 3JB1TAX40PK000077 VF31CCDZ150416971 VF1BZ1K0650959652 WVGZZZ5N2PW401963 JS1EM11B4R7101394 TMAJB81D9PJ248416 WF0VXXBAJV1D63425 WDC1641221A301922 WAUZZZ8P0AA026822 WVWZZZ1KZDM613647 VF37BK2D230801634

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2019 Tesla MODEL 3 Service Brakes Problems, Complaints and Defects, Recalls and Failures

2019 Tesla MODEL 3 Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?