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2020 Tesla MODEL Y Lane Departure Warning Problems, Complaints and Defects

Issue ID	1709938
Internal NHTSA #	11378667
Manufacurer	Tesla, Inc.
Brand	TESLA
Model	MODEL Y
Model Year	2020
File date	26/11/20
Component	LANE DEPARTURE: WARNING
Product type code	VEHICLE
Description of the problem	My car is a 2020 model y, delivered on june 27, 2020. This fall, i've had an issue crop up that looks like it's been addressed in the past (at least for models s, x and 3 before march 31, 2019). The problem is that on several occasions (specifically on 11/26/20) while driving on city streets and with humid and cool weather (here in iowa) i've had a report on my display indicating that the b pillar camera is obscured. This, of course, would disable auto drive (including auto lane change) but i'm also concerned that this blind spot may mean that lane change protection during traffic aware cruise control (i. E. not auto drive) will not work, or not be very effective, either. The only formal reference i can locate for this problem is service bulletin sb-20-12-002 but the remedy proposed there has apparently been implemented on all production vehicles starting on march 31, 2019. Well, that solution for this design defect clearly does not work. On november 26, 2020 (the date of the first occurrence of this issue on my model y), i requested a service appointment. This was based on the seriousness of the problem given the display warning i received which requested that i stop the vehicle and clear the obscuration immediately. Upon stopping, a glance at the b pillar camera location showed that the issue was one of condensation on the inside of the protective glass over the camera (see attached). From online forums, it's clear that i'm far from alone in having this issue. My service appointment date was originally set for december 17, 2020 but has been canceled as of today. The service center handling my requests is saying that this is "normal" operation of the vehicle and, while the camera may be operating as designed, i disagree that it should be working this way since it removes blind spot awareness from the vehicle's software system and the occurrence is random.
Vehicle Mileage at Failure	4000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	HIAWATHA, IA
VIN pattern	5YJYGDEE0LFXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	01/07/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	35
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JN1HGAB13U0007300 JMZCP695501375450 JN1HGAB13U0007299 JMBLYU75WAJ001024 JN1HGAB13U0007298 SALLTGMP42A748759 WVWDE31J6XW562777 JN1HGAB13U0007297 1FTFW1EF4CFC41640 ZFA19900000150584 JN1HGAB13U0007296 2T3P1RFV7MW183319

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2020 Tesla MODEL Y Lane Departure Warning Problems, Complaints and Defects, Recalls and Failures

2020 Tesla MODEL Y Lane Departure Warning Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?