Issue ID | 1513166 |
Internal NHTSA # | 11151077 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | C-HR |
Model Year | 2018 |
File date | 12/11/18 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Toyota ch r i noticed hesitation when starting the engine about 3 days prior. Two days ago the car would not start. I called road side assistance. I was given a jump. 8 hours later i needed another jump. The car turned on and but shortly afterwards the parking break and lights began flashing on the control panel. The car could not be pushed. It was not accelerate nor reverse. Car was towed to the dealer. The dealer states the battery was not jumped correctly and the control panel may need to be replaced. I asked for the warranty to cover the diagnosis, because this car should have control panel protection to avoid major issues. This car is poorly designed. It should be stated on the battery not jump the car and inform me all the damage this could create. However the car was not jumped incorrectly. The dealer showed me acid around the battery but never showed me the control panel damage. Why is there a battery and a control panel issue on a car that is new. Why does the diagnostic cost $280. Headquarters was contacted. But no resolution |
Vehicle Mileage at Failure | 23000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PLANO, TX |
VIN pattern | NMTKHMBX9JRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |