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2018 Toyota C-HR Electrical System Problems, Complaints and Defects

Issue ID	1691827
Internal NHTSA #	11360234
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	C-HR
Model Year	2018
File date	19/09/20
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	I purchased this car on june 26th 2018, the car had been working just about fine until april 24th 2020. I was running errands and my car had not shown any signs or warnings about needing service or that something was wrong. I turned on my car, i backed up a little and the camera malfunctioned and i heard a weird sound, then the car turned off by itself and then it wouldn't turn on. I called aaa and they tried to charge the battery, it wouldn't charge at all. My car was towed to the dealership, they deemed the battery to be dead and it was replaced. On september 19th 2020, the new battery was dead again, from being parked, it wouldn't turn on, called aaa and this time they were able to charge the battery and the car turned on. I got on my way back home, after 5 minutes of driving, the stereo, a/c, dashboard and headlights started malfunctioning. Dashboard had some service lights on and the message "abnormal voltage. Steering power low." the stereo would restart nonstop over and over and it wouldn't let me turn it off. Each time there was a restart, the headlights would dim, shut off or go really bright. Also on each restart the steering wheel would lock for about 2-3 seconds. A/c & stereo speakers didn't work at all. After driving for about 20 minutes the engine light turned on and a red steering light with a warning was showing while there was some beeping coming from the dashboard. I didn't feel confident or safe while driving the car but we were in the middle of nowhere at that time and my mom was riding with me. So i drove the car slowly and as safely as possible until i made it home. Once parked at home, i tried to turn the car on and had no luck. Took the car back to the dealership this morning sep 21st 2020, they claim it might be the alternator. A fairly new car with 21,000 miles should not have these issues or burn out 2 batteries.
Vehicle Mileage at Failure	21000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	LONG BEACH, CA
VIN pattern	NMTKHMBX6JRXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WBAKS410100H72936 1HGFA16536L134865 3C7WRKBJ1RG271176 WAUZZZ4GXDN095455 JMZGJ523801809855 5YJYGDEE4MF167284 JMYLYV98W7J000763 TMBGE61Z272151713 1J4AA2D16BL552033 KPBFA3AN1DP318763 1GNWK5EG4BR251245 SDLEA17A82B001185

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2018 Toyota C-HR Electrical System Problems, Complaints and Defects, Recalls and Failures

2018 Toyota C-HR Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?