Issue ID | 1581439 |
Internal NHTSA # | 11231277 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | C-HR |
Model Year | 2018 |
File date | 16/06/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2018 toyota c-hr. While driving approximately 70 mph, a humming sound was heard from the front of the vehicle. The vehicle was taken to oxnard mitsubishi (805-483-5555, located at 1345 n oxnard blvd, oxnard, ca 93030), but the technician was unable to diagnose the failure. The contact was informed to call a toyota dealer. The vehicle was taken to ventura toyota (805-650-0510, located at 6360 auto center dr, ventura, ca 93003) where it was diagnosed that the humming noise was from the transmission and there was fluid in the transmission. The technician took a sample of the fluid and stated that the fluid had a burnt odor and contained metal shavings. The technician stated that the transmission needed to be replaced; however, the contact was informed that the warranty was expired. The manufacturer was made aware of the failure and contacted the regional manger of the same dealer. The manager offered to cover fifty percent of the repair cost. The vehicle was not repaired. The failure mileage was approximately 76,000. |
Vehicle Mileage at Failure | 76000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | OXNARD, CA |
VIN pattern | NMTKHMBX0JRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |