Issue ID | 1057901 |
Internal NHTSA # | 10582807 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | CAMRY |
Model Year | 2009 |
File date | 20/01/14 |
Component | SUSPENSION:FRONT:SPRINGS:COIL SPRINGS |
Product type code | VEHICLE |
Description of the problem | While driving on 1/20/2014 i noticed a loud metal clanking noise coming from right front of the vehicle, the vehicle was also unstable to drive and it felt "rough" on 20/30 miles. I took the car to the toyota dealer on 1-27-2014 where i had purchased it brand new and where all the maintenance routine services had been done to date i was told that the rigth front coil spring was broken, the struts were leaking, the right front wheel bearings were defective and that i could not drive the car out of the lot because of safety concerns. The repairs costed me $2077. 44. I immediately contacted the toyota manufacturer and was told that the car was outside warranty and there was nothing they could do for me. They gave me a case # 1402280082. I filed a complaint with the massachusetts attorney general's office and i am still awaiting mediation. Today, 4/15/2014 less than three months from the time that this problem occurred and i had all those repppppairs done, while driving the same car at 50-55 mph the same rattling metal loud noise but only worse happened and the car became very unstable. My husband checked out the car and noticed that the coil spring on the driver front side is broken. I called the local toyota service department and made an appointment to bring the car in tomorrow, 4/16/2014 to be inspected. I have read similar complaints here on your website of over 50 similar complaints with fronts suspension on 2009 camry's. There needs to be a recall issued on these vehicles for these issues since it endangers people's lives. Please help! I am terrified to drive this car especially with my two grandchildren ages 2 months and 9 months. This should not be happening to a car with 68k miles that i paid over $26,000 for. By the way when the car had less than 30k miles on i had to replace all 4 tires because the dealer told me that the tires were worned out. *tt |
Vehicle Mileage at Failure | 68000 |
Number of Occurences | 2 |
Source of the issue | NHTSA WEB SITE |
City and State | CONCORD, MA |
VIN pattern | 4T1BK46K69UXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |