Issue ID | 997405 |
Internal NHTSA # | 10526321 |
Manufacurer | TOYOTA MOTOR CORPORATION |
Brand | TOYOTA |
Model | CAMRY |
Model Year | 2009 |
File date | 15/07/13 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | About a week ago i noticed and extremely loud rattling nose coming front the front suspension of my 2009 toyota camry. I explained the problem to my husband who has experience in car repairs. Upon inspecting my car he discovered that the front strut coil spring had broken. One complete bottom coil of the spring had sheared off and was lying inside the strut coil spring creating the loud rattle sound. By looking at the cross section of the coil breakage point it was very obvious there was a crack in the coil metal and from that point the breakage originated. Before this breakage happen i was scheduled for a recall bulletin that i received from toyota for the power window switch. Upon arriving at the dealership service dept the next day we explained the problem to them. They explained that since the car had reached 50,000 mile there was nothing that they could do except charge me $660 to replace both front strut springs. I declined their offer because they did not have the parts in stock and i felt this was a defect in the spring in the first place, why should i have to bear the cost of this defect? Later that day i contacted my local mechanic about the problem. After his inspection of the problem he recommended replacing both front strut assemblies not just the springs because of the excessive amount the struts were leaking. The good news is i now have new front struts at a cost of less that half of what toyota wanted just to replace the springs and a huge improvement in ride quality that my vehicle now exhibits. I have owned 6 toyota's in the previous years and ran them all to 200,000 plus miles and never had to replace a strut. I think we have an obvious problem with the newer generation toyota camry that needs to be addressed. |
Vehicle Mileage at Failure | 50000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | APOLLO, PA |
VIN pattern | 4T1BE46KX9UXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
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Vehicle speed | 45 |
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Date of manufacture | |
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