Issue ID | 1208437 |
Internal NHTSA # | 10747465 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | CAMRY |
Model Year | 2009 |
File date | 01/03/13 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | I cant give a definitve date when i noticed but i did notice it seemed to appear as if i had put a coat of conditioner on it, i assumed it was just a matter of the heat causing excess conditioner to leach out. I attempted to wipe it off and realized it was sticky and it was near the warranty expiration time. One cold moring i got in the car and realized no normal dashboard should look like that and pressed it with my fingernail and realized it was soft. I take my car in on fairly regular basis to a toyota dealer. Which is why i believe the service technicians saw the pattern of change and choose not to document it or say anything as it may involve a problem that would not involve profit for toyota or the dealership. My last trip was for a defect on the visor and i mentioned it to the service agent who choose not to make any comment which i noted as odd ( a typical action when management has instruced employees not to comment on a known problem). A month or so later i received a notice in the mail that they woul take care of the problem with a complimentary fix to the problem. The letter i received appears to be a stalling tactic to get customers to wait, not fix the problem and or seek reimbursement utill it's too late for redress. On my last visit i insisted they make note of the problem due to dangerous glare being reflected off the dashboard onto the windshield. I stated it was a grave safety issue. The letter stated they needed to acquire enouh parts to fix the cars and do no contact the dealer to wait for a notice to bring your car in. If i had an accident it would not take over six months to acquire the parts if i or the insurance company was paying for it. Believe me if ceo's of toyota or there loved ones were driving with this problem they would immediately fix the problem, they probably have and kept it off the record. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ROCK HILL, SC |
VIN pattern | 4T1BE46K79UXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
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