Issue ID | 772871 |
Internal NHTSA # | 10316346 |
Manufacurer | TOYOTA MOTOR CORPORATION |
Brand | TOYOTA |
Model | CAMRY |
Model Year | 2009 |
File date | 01/03/10 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | On march 1 at 5:15pm i was on i-295 headed home and my 2009 toyota camry le accelerated after i had all three recalls done at the toyota of waldorf. As i was coming up to a s500 mercedes i attempted to slow my car down once i pressed the brake, i felt the car switched to a higher gear, i continues to press the brake as hard as i could, finally i pulled off the road to the left into the grass where i then threw it in neutral until it slowed down. I then cut it off and called toyota to complain. The service manager asked would i like it towed and i replied " what do you think?" i explained to her that i had all the recalled done on my car and i don't understand how this happened. After they towed my car the next morning i called to complain to the gm they then transfer me over to another service manager after i waited for the gm for several minutes. This service manager tells me they are trying to figure out what's wrong and offered me a rental car. I went to pick up the rental and i realized after i got home that there were several different models not just mine that were involved in this recall so i decided to look up this 2010 tacoma that they gave me and sure enough it was on the list. I decided to park this car and ride to the metro which drops me off half of a mile from my job. I would rather take this hassle than to drive any of these recall vehicles from toyota. I have a family that i have to protect and if this is how the "toyota family" care for its customers then i choose to not deal with this "family" in the future. I am requesting from toyota that they put me in a car of equal value even if its used and one that is not on the recall list. To all that have a recall model from toyota i recommend that you be very cautious of the repairs done and drive even safer than before. I have been on the phone twice today with the corporate office attempting to speak with someone and both times i was placed on hold for 30 minutes and still couldn't reach anyone. |
Vehicle Mileage at Failure | 53000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | WALDORF, MD |
VIN pattern | 4T1BE46K59UXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |