Issue ID | 777997 |
Internal NHTSA # | 10320554 |
Manufacurer | TOYOTA MOTOR CORPORATION |
Brand | TOYOTA |
Model | CAMRY |
Model Year | 2009 |
File date | 31/03/09 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | I own a 2009 toyota camry hybrid purchased new 4/3/2008. At the end of march, 2009, i had the first of four (thus far) accelerator runaway events. I was able to stop the car by applying extremely hard brake pressure with both feet, taking several seconds to stop the car as it fish-tailed wildly on the road. A couple of days later, it happened again. My car was at the dealership 4/3/2009. They told me this accelerator runaway was caused by my floor mat causing the gas pedal to stick. I removed the floor mat. Approximately 6 weeks later, the accelerator runaway event happened twice more. The floor mat was not in the car. I have called toyota, been treated like i was delusional and then as the public outcry/press releases began later in 2009, contacted toyota again. I finally got my scheduled recall (at my persistance--the dealerships never called me to schedule this) then after i requested details of the planned recall changes, i found out after my appointment they said my vehicle qualified only for them to cut down my gas pedal. No shim assembly to the gas pedal and no software update as i was told "you already have the most current software". Really?! My now mutilated gas pedal allows my foot to constantly slip off of it while driving as it is so small. I am scared of my vehicle as there was never a warning pre-accelerator runaway & there is no "fix" either. Not that i would trust toyota at this point. I have copies of all service tickets, including the 4/3/2009 ticket with my complaint of the gas pedal sticking" written on it. This is available to you as well as a detailed four page letter outlining every step of my events. I sent an email & rec'd a response from you, titled notification of case change/case escalation, case no. [xxx]. I called in & spoke with a representative and he gave me a case no. Too. Telephone call case #[xxx]. Please advise my next step. Thank you. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 30000 |
Number of Occurences | 4 |
Source of the issue | NHTSA WEB SITE |
City and State | AUGUSTA, GA |
VIN pattern | 4T1BB46K99UXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
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Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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Vehicle speed | 50 |
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