Issue ID | 1617578 |
Internal NHTSA # | 11279243 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | CAMRY |
Model Year | 2012 |
File date | 07/09/17 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | The following problem is related to the malfunctioning of the navigation system and display controls in the radio console for the toyota camry 2012 se and other similar vehicles manufactured by toyota. The buttons on the console stopped working around 2 years ago thus disabeling access to navigation, bluetooth connectivity and other functions. Due to lack of on screen navigation i have been forced to resort to using a mobile which is distracting to a driver and may lead to accidents especially in unfamiliar areas and on multilane highway near exits. Also as connectivity to the phone via bluetooth has been disabled calls cannot be recieved using the buttons on the steering wheel. On researching more on this topic i have realized that there are multiple vehicle owners facing similar issues with the same part of the vehicle for various vehicles that toyota produces. The solution provided by toyota needs replacement of the faulty console which costs between $800 to $1000. Multiple videos and comments requesting a cheap solution for this issue can be seen on the internet. Some suggestions included replacement of a part called communication extension module manufactured by "harman automotive part number 86100-yy050". I have been fortunate enough only to have had a few close calls due to distractions but this may be a concern and toyoya should come up with a cheaper solution for this issue rather than simply saying " you will have to pay a $1000 fir replacing the entire console that too when all other functions are working" |
Vehicle Mileage at Failure | 48000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | HOUMA, LA |
VIN pattern | 4T1BF1FK8CUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |