2016 Toyota HIGHLANDER Seats Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Toyota HIGHLANDER 2016 seats. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Toyota HIGHLANDER 2016 seats and complaints other owners have filed.
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2016 Toyota HIGHLANDER Seats Problems, Complaints and Defects

 Issue ID1259578
 Internal NHTSA #10824560
 ManufacurerToyota Motor Corporation
 BrandTOYOTA
 ModelHIGHLANDER
 Model Year2016
 File date09/01/16
 ComponentSEATS
Product type codeVEHICLE
 Description of the problemWe special ordered the 2016 toyota highlander limited platinum model. We purchased the vehicle in a town approx 180 miles away. I was the driver back home. I am 6' 1" and wife is 5' 3". We ordered the adjustable memory seats which are good. The safety problem we have experienced is the headrests. For shorter people they are tilted forward in a awkward position. Other than and up and down position there is no way to properly adjust them. My wife has complained that she cannot be safely positioned or comfortable driving with the headrest in the tilted down and forward position. Adjusting the seats does not resolve the problem either. This just makes the viewing more difficult creating blind spots. We paid over $52,000 for this equipment vehicle and expected comfort and paid for the extra safety features. However my wife is the primary driver (90%) of the time. Her safety as well as others she may not be able to see is most important. I immediately contacted the dealer and expressed the details and safety concerns as well as requesting a workable solution. The service department said there was nothing they could do. The sales consultant we purchased the vehicle ffrom said he was aware of these headrest complaints. He recommended doing what other drivers have he told us to reverse the headrests? I removed and reversed them. This did not accomplish a safe resolution. Instead the headrests sit back much farther enough that when there would be a collision the driver or front passenger could sustain severe neck injuries or worse possible paralysis or death. I can just place my head back enough to touch the headrests but i am then looking up to the roof. I immediately began a safety complaint and case with toyota, i was told they would contact me in 7 days. It's 23 days later. I researched the compliant and found there are many other dissatisfied owners ! Unacceptable!
 Vehicle Mileage at Failure68
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateDURHAM, CA
VIN pattern 5TDDKRFH0GSXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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