Issue ID | 1510419 |
Internal NHTSA # | 11144817 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | HIGHLANDER |
Model Year | 2016 |
File date | 01/11/18 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | I was just proceeding from a stop at a 4 way intersection go very slowly when i received a warning on my dashboard saying "eps failure, steering wheel harder to turn". I was then physically unable to turn the steering wheel, almost as if the power steering was disabled. This was at an extremely busy intersection and i almost hit a telephone pole. Even when trying to back up and turn, my vehicle was unable to steer other than going straight forward and back. After turning the vehicle off and restarting it, the error went away and my steering resumed as normal, but i smelled a burning smell. This was a very scary incident and i could have been seriously injured if i had hit the telephone pole, if i had been going faster, or someone in the intersection could have hit me. There was a recall for this exact issue in the 2015 model and it should probably be expanded as this issue seems to exist with the 2016 model as well. |
Vehicle Mileage at Failure | 41000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ERIE, PA |
VIN pattern | 5TDDKRFH7GSXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |