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2016 Toyota HIGHLANDER Vehicle Speed Control Problems, Complaints and Defects

Issue ID	1354296
Internal NHTSA #	10949888
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2016
File date	31/01/17
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	My wife was driving with our two daughters (ages 12 and 14). It had just started to snow and my wife said the road was slippery she put the car into low gear and traveled slowly. She was right around the corner from our house when she could no longer control the vehicle. She hit a tree, a fence, and then two more trees, traveling more than 600 feet. Even though she was traveling downhill she said the brakes did not engage the abs and then toward the end of the crash, before hitting the third tree the car accelerated on its own. Upon hitting the third tree all air bags deployed and fire, police, and ambulance arrived at the scene and took them all to the hospital. They had x-rays and there were no broken bones. Our younger daughter was very traumatized and everyone had bruises and small cuts from seat belts but all were generally okay. The strange thing about this accident is how far the car traveled despite my wife's efforts to stop the car. She had already placed the car in low gear yet the brakes did not work and she says the car increased speed (not just due to the slope downward). Our family has lived in this area for years and driven through countless snow storms. This was not even a storm but just some light snow. It was slippery according to my wife but the fact that she could not stop the vehicle over such a long distance does not make sense and she feels that the car failed in multiple ways. Please see attached crash report. Thank you. Updated 03/07/17lj cn
Vehicle Mileage at Failure	28000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	CONCORD, MA
VIN pattern	5TDJKRFH8GSXXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	Y
Was medical attention required?	Y
Was part original equipment?
No. of injured persons	3
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	AWD
Transmission type
Vehicle speed	10
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1FAFP34N27W219889 WBA5A7C59GG144986 JN8AY2NY7M9425387 VF73D9HC8DJ817301 WF0JXXWPCJLC58594 WDB2100251A897331 ZFA25000002789708 JT153UF2000028363 VF1BR1G0H37656622 JYARP131000008456 WDDJK7DA1FF032087 2GCEK19Z1M1175245

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2016 Toyota HIGHLANDER Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2016 Toyota HIGHLANDER Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?