Issue ID | 1524283 |
Internal NHTSA # | 11163218 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | HIGHLANDER |
Model Year | 2017 |
File date | 13/12/18 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | While coming to a stop at a red light, the vehicle started jolting like it was going to shut off. Once at a full stop, the car did not shut off. Instead, once i lifted my foot off the break, the vehicle would not move. I shifted into park, back to drive, reverse, and even manual but the car would not move. I was stuck on a road where cars drive 60-70 mph if the light is green i was afraid that i would be read-ended. I was helped by a good samaritan off the road and was forced to tow the vehicle to my house. Next morning, the car still would not move and was forced to tow it to the toyota dealership. Outside of some irregular down-shifting, the dealer could not duplicate the problem. Ultimately, the system was rebooted and the vehicle was returned to me after i test drove it with the shop foreman. Because the problem was not diagnosed, i feel unsafe driving the vehicle and afraid that problem may reoccur, leaving me in a dangerous situation. The dealership itself was very helpful but they relied on corporate toyota to guide them with diagnosing and fixing the problem. It seems they came up short. |
Vehicle Mileage at Failure | 19665 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | TURLOCK, CA |
VIN pattern | 5TDJZRFH2HSXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |