Issue ID | 1721867 |
Internal NHTSA # | 11391158 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | HIGHLANDER |
Model Year | 2017 |
File date | 05/01/21 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | I was out for heading home & my vehicle would not start. I had the brake pedal pressed & pushed the start engine button. The vehicle just made a rapid clicking noise. There was a "braking power low/ stop in a safe place" light on the dashboard. Having been through this before after having the vehicle for 8 wks i waited & tried to get the brake pedal to the up position. Tried starting again;results the same. Called the local dealership,was told to tow it in for a diagnotstic. Again, i tried the brake pedal/ start sequence: no luck. The dash message center light reappeared immediately over-lapped by "depress brake pedal and push engine switch to start"(brake was depressed). Tried one more time to start results the same. Then the "charging system malfunction/ stop in a safe place/ see owner's manual" light appeared in the dash. Finally started 3 hours later: i drove home. Went to local dealer they said it was the battery. Went to my regular dealership. Enroute, the message center on the dash flashed bright red without words(@ 40mph). My regular dealership tested my battery, it was fine. They ran diagnostic; they said the result was a bad computer that needed to be replaced. Was given a loaner vehicle. 2 wks later they called and said after more testing it is the battery, not the computer. |
Vehicle Mileage at Failure | 44832 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | DUNDALK, MD |
VIN pattern | 5TDJRZFH4HSXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |