Issue ID | 1427844 |
Internal NHTSA # | 11048751 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | HIGHLANDER |
Model Year | 2017 |
File date | 23/11/17 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | We were in a thanksgiving day related touch n go traffic on a normal street, which enters into a mall. All of us are stopped at a red light, car ahead of us just started moving and we followed after allowing a safe distance, then suddenly the car ahead of us stopped, so i tried stopping quickly, but the car's automatic collision avoidance kicked in and took control of my brakes, but it still didnt stop, i was trying to stop, but the brakes were not working. Ended up rear-ending car infront of me. The whole point of this safety feature was to prevent the car from rear ending other cars in day-to-day traffic situations. Also our speed was not more than 20 mph, when i hit the gas pedal, almost instantly i realized i have to stop and took my foot off the pedal, tried braking, but car kept rolling forward. This is just 4 month old car with 2500 miles on it. Waiting to see how toyota handles my case, in the meantime, insurance thinks i am at fault and started the claim, covering the car infront of me. My dashboard displayed a "brake" message in red color, which is true, it identified a collision, but didnt stop. Imo stopping is more important! There was some damage to car infront of me, my car had some minor damage to grills and front bumper area. |
Vehicle Mileage at Failure | 2600 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ASHLAND, MA |
VIN pattern | 5TDJZRFH6HSXXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | Y |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |