Issue ID | 964940 |
Internal NHTSA # | 10498374 |
Manufacurer | TOYOTA MOTOR CORPORATION |
Brand | TOYOTA |
Model | PRIUS |
Model Year | 2012 |
File date | 23/01/13 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Bought car on 1/23/13 and drove home. Next day got a call they forgot to give us access key so drove 27 miles to dealership and smoke on dashboard. Pulled into service and sales manager got in car drove around and said all is fine. Came home an odometer showed 564 miles after i drove 27 there and 27 back. The car had 156 night we bought it the day before. We are old and disabled and do not drive often. Odometer now showing almost 900 miles in less then the 3 weeks we have owned it. Reported the smoke on dashboard to toyota corp office and told them how hot the dashboard got and odometer jumping. The man thought it was funny and said he hoped i did not burn my hand. Now nav system not working and radio sounds tinny. Called lakeland toyota and talked to owner [xxx] who says he is an accountant and knows nothing about cars. Took car to another dealership and was told nav system software 2. 1 should be a 2. 2 and claimed to have it updated. The car then added another 100 miles again. We need help to make sure car is safe to drive and need miles to stop adding up even when we are not driving. Also the history on mpg one time showed 99. 9 and then 26 and then 44. 7 and then 49. We had to put gas in it three times in it in less then 3 weeks because gage on dashboard keeps showing getting low but then it only takes 6 gallons. I put no for fire but i did see smoke on the dash above the computer and it was very very hot. So not sure if there was an electrical fire or not or just a surge or short. No one will help me. Need help. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 156 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | HAINES CITY , FL |
VIN pattern | JTDZN3EU9C3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |