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2012 Toyota PRIUS Engine Problems, Complaints and Defects

Issue ID	1060785
Internal NHTSA #	10584747
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	PRIUS
Model Year	2012
File date	22/04/14
Component	ENGINE
Product type code	VEHICLE
Description of the problem	Driving the interstate at 65 mph the engine stopped - with no warning of any kind, the air, dash lights, radio, etc all continued to work. We coasted to the side of the road & restarted the engine. We purchased new & had all the required maintenance done at the toyota dealership. We learned of a recall on the news in february & took the car in for the repair. (a software problem related to the car engine stopping while driving) when we learned of the recall we remembered this had happened to us about a month earlier, again, on the interstate at 65 mph & thought it was just a fluke at the time. We were very upset when this latest incident happened after having the recall repair done on the car & having driven a few thousand miles between incidents. We drove the car directly to our dealer's service dept and reported these facts to the service manager. They immediately took it in and tried to detect any evidence of the incident. They told us that they also contacted toyota corporate technical services for assistance. They were not able to find any evidence of the incident. As we are now afraid to drive the car, they gave us a car to drive until the problem could be resolved. We don't want to see this car sold to an unsuspecting driver. We feel this is a life threatening defect and toyota should repurchase the car from us at a fair value so that we could replace it with another car. We contacted the toyota customer experience center yesterday by phone and filed a formal complaint, they opened a file and gave us a case number. Today we were contacted by phone by a toyota regional analyst and were told that since they cannot find any evidence of the incident by using their computer system we would need to file a lemon law complaint. We told him that we expect toyota to resolve our issue - we should not have to prove the defect. Help.
Vehicle Mileage at Failure	31000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	PEACHTREE CITY, GA
VIN pattern	JTDKN3DU3C5XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

W0L0ZCF6931065703 XTA21074011408509 JC0AAASGMEWY33640 WBXPC9C45AWJ38563 WDB2040452A290574 VF1B56NK516412635 VF38UAHWTEL043257 VF73D9HC8DJ825653 KNADN4128C6060097 JTME6RFV1NJ020819 5HD1GTV105K311935 KM8J2CA45LU122508

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2012 Toyota PRIUS Engine Problems, Complaints and Defects, Recalls and Failures

2012 Toyota PRIUS Engine Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?