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2012 Toyota PRIUS Seat Belts Problems, Complaints and Defects

Issue ID	1156313
Internal NHTSA #	10682017
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	PRIUS
Model Year	2012
File date	10/01/15
Component	SEAT BELTS
Product type code	VEHICLE
Description of the problem	I own a 2012 prius with the technology package, including radar adaptive cruise control. I believe these same radar sensors are also used to detect imminent collisions in front of the vehicle, even when cruise control mode is not engaged. About a month ago, while driving north on interstate 5 in downtown seattle at approximately 60 miles per hour, and without cruise control engaged, my prius went into "imminent collision mode" despite the fact that there was nothing in front of me -- no vehicles, no debris, no obstructions. Before slamming on the brakes, my seat belt was "tightened" and the brakes were automatically applied at full force, even without my foot touching the brake. This was incredibly jarring and disturbing, and could have been a serious accident if there was a vehicle behind me. Fortunately, there was no vehicle behind me at this time. After about two seconds of full braking, the vehicle "disengaged" collision mode and allowed me proceed and return to speed. I called the toyota of seattle dealership and spoke to their service department. They were unaware of this issue, and suggested that i bring the vehicle in for servicing. They confirmed there were no outstanding recalls on the vehicle. They told me it would cost at least $100 for a basic diagnostic, and if sensors had to be replaced, it could cost hundreds or even thousands of dollars. Because i am currently unemployed and looking for work, i did not bring my vehicle into the service center. I feel this is toyota's obligation to fix, and shouldn't require me spending money out of pocket. I would like some kind of response from toyota on this issue. I have avoided using the radar cruise control since this moment, but the fact that it occurred while not in this mode makes me feel that the car could "take control" at any moment and cause an accident. Thanks, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6) *js
Vehicle Mileage at Failure	50000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	MILL CREEK, WA
VIN pattern	JTDKN3DU1C5XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	FWD
Transmission type
Vehicle speed	60
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

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2012 Toyota PRIUS Seat Belts Problems, Complaints and Defects, Recalls and Failures

2012 Toyota PRIUS Seat Belts Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?