Issue ID | 963134 |
Internal NHTSA # | 10496559 |
Manufacurer | TOYOTA MOTOR CORPORATION |
Brand | TOYOTA |
Model | PRIUS |
Model Year | 2012 |
File date | 18/07/12 |
Component | SEATS:FRONT ASSEMBLY:HEAD RESTRAINT |
Product type code | VEHICLE |
Description of the problem | Head restraint (head rest) on driver seat does not stay in place. After i adjust it, it rises very slowly. If i do not continually readjust it (3 or 4 times a day), it rises above my head. I consider this a safety concern. This has been happening since i bought the car (new) and i have asked toyota several times to repair this defect, and they say that it is 'normal'. I have owned many cars during my lifetime, and this has never happened before in any of them. It does not happen to the passenger head restraint. I do not think it is 'normal', and if it is 'normal' for toyota, then all toyota cars have a safety problem. I have contacted toyota and they just refer the problem back to my local dealer, who continues to give me the same answer. |
Vehicle Mileage at Failure | 100 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | PASADENA, CA |
VIN pattern | JTDKN3DU9C5XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |